Privacy policy

At Juvy's Beach House, we respect your privacy and are committed to protecting your personal information.

Information We Collect

When you contact us or make a reservation, we may collect information such as:

  • Name
  • Email address
  • Telephone number
  • Booking details
  • Payment information (processed securely by our booking and payment providers)

How We Use Your Information

Your personal information is used only to:

  • Process and manage your reservation
  • Communicate with you before, during and after your stay
  • Provide customer support
  • Comply with applicable legal requirements

We do not sell, rent or share your personal information with third parties except where necessary to process your reservation or where required by law.

Reservations and Booking Management

All reservations, including those made through our website, Facebook, email or phone, are securely managed using Smoobu, our booking management system.

Smoobu processes personal data on our behalf in accordance with applicable data protection legislation, including the European Union General Data Protection Regulation (GDPR).

For more information about how Smoobu processes personal data, please visit:

https://www.smoobu.com/en/privacy-policy/

Payment Processing

Payments made through our website are securely processed through Stripe Connect, the payment provider integrated with our online booking system.

Juvy's Beach House does not store or have access to your complete credit card information. All payment information is processed securely by Stripe in accordance with applicable security and data protection standards.

Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration or misuse.

Your Rights

You may contact us at any time if you wish to:

  • Request access to your personal information
  • Correct inaccurate information
  • Request deletion of your personal information where legally permitted

Contact

If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us using the contact information provided on our website.

By using our website or making a reservation, you acknowledge that your booking information will be processed for the purpose of managing your reservation.