BOOKING FEES, CANCELLATION AND REFUND POLICIES

Reservations can be made either through our online booking system or directly with us via our official Facebook page, email or phone.

Website bookings are confirmed by secure credit card payment during the booking process.

Direct reservations are confirmed upon receipt of a 30% reservation fee of the total accommodation cost, payable by GCash, bank transfer or another agreed payment method. The remaining balance is payable before arrival or at check-in, as agreed.

Cancellation Policy

• 7 days or more before arrival: Full refund of any payment made.
• 4–6 days before arrival: 50% refund of the amount already paid.
• Within 3 days of arrival: Payments already made are non-refundable.
• Severe weather and ferry cancellations: If ferry services to or from Siquijor are cancelled due to severe weather or other natural events beyond the guest's control, all payments made will be refunded in full.